Privacy Policy

1. What Information We Collect

We may collect personal information including, but not limited to:

• Name

• Job title

• School or organisation name

• Email address

• Phone number

• Correspondence and enquiries submitted via our website or email

• Information required to deliver facilities management services

We do not intentionally collect sensitive information unless required by law or with consent.

​

2. How We Collect Personal Information

We collect personal information when you:

• Contact us via our website, email, or phone

• Submit an enquiry or request information

• Engage our services

• Communicate with us in the course of providing or receiving services

Information may be collected directly from you or from authorised representatives of schools or organisations.

​

3. How We Use Personal Information

EduFM uses personal information to:

• Respond to enquiries and requests

• Provide facilities management and related services

• Communicate with schools and stakeholders

• Manage contractor coordination and compliance

• Meet legal, regulatory, and contractual obligations

• Improve our services and operations

We only use personal information for purposes reasonably related to our business activities.

​

4. Disclosure of Personal Information

We may disclose personal information to:

• Contractors and service providers engaged to deliver services

• Professional advisers (such as accountants or legal advisers)

• Government authorities where required by law

• Technology providers supporting our systems and website

We take reasonable steps to ensure third parties handle information securely and in accordance with privacy obligations.

​

5. Storage and Security

EduFM takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information is stored securely using:

• Password-protected systems

• Secure cloud-based platforms

• Restricted access where appropriate

We retain personal information only for as long as necessary to fulfil its purpose or meet legal requirements.

​

6. Access and Correction

You may request access to, or correction of, your personal information held by EduFM by contacting us using the details below.

We will respond to all reasonable requests in accordance with the Privacy Act.

​

7. Cookies and Website Analytics

Our website may use cookies or analytics tools to:

• Improve website functionality

• Understand how visitors use our site

These tools do not identify you personally unless you choose to provide information.

​

8. Complaints

If you believe we have breached your privacy, please contact us.
We will investigate complaints promptly and work to resolve them fairly.

​

9. Changes to This Policy

EduFM may update this Privacy Policy from time to time.
The current version will always be available on our website.

​

10. Contact Us

For privacy enquiries or requests, please contact:

EduFM 
Email: edufmau@gmail.com
Website: www.edufm.com.au